Welcome to visit us! If you are new to shopping on line, congratulations on this courageous step! We hope that the ease of our website will empower you to explore this whole new realm even further. Remember that every person who has shopped on the Internet was once a first time shopper, just like you. Whether or not you are a seasoned web shopper, we invite you to take a few minutes to read through our shopping instructions below. We would like your experience with us to be simple and fun.
We have divided our merchandise into categories that will help save you time whether you have a specific need or are simply window-shopping. To begin, click on the size or item category of your choice. When you find an item of interest, click on it for a more detailed photograph and description. Be sure to look for our quick-reference information highlights underneath the long description of our items, which will inform you of important information concerning size characteristics, shrinkage, fiber content, and washing instructions.
When you have decided on an item to purchase, choose the desired size, color, and quantity. When you click the "add to basket" button, you will be able to view and adjust your order. To return to shopping, click the "back" button on your browser until you have reached your desired category. At any time you can view your selections by clicking the "basket" button at the top of our website. Your shopping basket allows you to see the item description, a small picture, quantity, color, size, and price of each item you have chosen. To make adjustments of any kind, simply click on the item and make the appropriate changes. To delete an item, first click the remove box and then hit "update basket."
Once you are ready to make a purchase, click the "checkout" button on the top of our website or from your basket. Enter the required shipping information, and click "continue to billing". Once you've entered your billing information, click the "process order now" button. At this time we are unable to retain any of your personal information, therefore you will be required to enter it every time you shop with us. For your convenience, we are currently working to create a secure customer log-in system.
Please place a separate order for each shipping address you require.
Once you have processed your order, you will be able to view your invoice. You will receive a printable order confirmation via e-mail. In addition, we will confirm shipping via e-mail the day your package is shipped. We hope you enjoy shopping with us!
Normally processing time:
Usually, it will take about 5-7 days in total for our customer to get your order from the date you placed order with us.Except public holidays.
We ship orders Monday - Friday using Fedex, DHL, EMS USPS Priority Mail with delivery confirmation (whichever will get to you faster).And overnight delivery are not available. Orders typically take 1-3 business days to process and should be received within 10 business days of order date. Express mail items typically take 1-3 business days to process and should arrive within 1-2 business days after your order has been processed.Due to multiple warehouses, we will notify by email or phone to verify availability of Saturday Delivery.
We can not delivery to the P.O.box address and military address.Please notice.
Your credit card will not be charged until items are shipped. If an item is unavailable, you will be notified by e-mail and will not be charged.
To ship to more than one address, you will need to place separate orders.
Our commitment to you is that we will not use our shipping and handling charges as profit for us.
Contact Us By E-mail:support@ChumRadioVancouver.com
Contact Us Via Live Online Supporting Tools: 24 Hours Live Chat
More details: Customer Service